Type of institution: Registered Training Organisation Level: Pre-degree CRICOS:
This unit is part of the Community Services and Health Training Packages. It describes the knowledge and skills required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing. It applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required