Certificate II in Health Support Services - HLT23221

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00219C

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine and variable tasks in collaboration with others in a team environment.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication. State/territory and local government agencies should be consulted to determine any specific certification or licensing requirements.

Subjects

• Plan and apply time management
• Apply basic principles and practices of infection prevention and control
• Serve cafeteria customers
• Communicate and work in health or community services
• Perform general cleaning tasks in a clinical setting
• Participate in workplace health and safety
• Interpret and apply medical terminology appropriately
• Respond effectively to behaviours of concern
• Work with diverse people
• Provide ward or unit based food preparation and distribution services
• Maintain patient records
• Use business software applications
• Perform kitchenware washing
• Transport individuals
• Conduct manual tasks safely
• Use business resources
• Handle medical gases safely
• Support food services and dietetics in menu and meal order processing
• Use hygienic practices for food safety
• Prepare and present simple dishes
• Deliver a service to customers
• Prepare and maintain beds
• Maintain a high standard of service
• Maintain stock inventory
• Process and maintain workplace information
• Prepare and present sandwiches
• Apply cook-freeze and reheating processes
• Follow basic food safety practices
• Handle and move equipment, goods and mail
• Transport and store food

Study information

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