Certificate III in Funeral Operations - SIF30313

Funeral Industry Development Australia

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is part of the Funeral Services Training Package. It reflects the role of individuals who are employed to perform a range of skilled operations in funeral homes or mortuaries. Individuals in these roles work relatively autonomously, participate in teams and may coordinate and supervise others. They require discretion and judgement in the provision of service, work requirements and contingency measures. Knowledge and application of funeral services industry protocols is required when dealing with the bereaved.


14 units: 4 core;10 electives


  • Maintain business records
  • Use business technology
  • Identify hazards and assess risks in a cemetery or crematorium
  • Transfer coffins and caskets
  • Control and order goods
  • Cleanse and disinfect deceased persons
  • Advise on funeral and burial products and services
  • Coordinate chapel operations
  • Follow infection and contamination control procedures
  • Arrange funerals
  • Respond to emergency situations
  • Arrange intrastate and interstate repatriations
  • Arrange and oversee viewings
  • Determine body preparation requirements
  • Participate in environmentally sustainable work practices
  • Follow mortuary work health and safety procedures
  • Treat abdominal and thoracic cavities
  • Deal with grief responses
  • Provide work skill instruction
  • Coordinate mortuary operations
  • Conduct internal quality audits
  • Implement marketing and promotional activities
  • Follow work health and safety procedures
  • Implement and monitor work health and safety procedures
  • Coordinate interaction with clients
  • Participate in industry networks
  • Work in confined spaces
  • Clean and sterilise mortuary items and equipment
  • Exhume burial sites
  • Advise on pre-need funeral and burial products and services
  • Arrange international repatriations
  • Coordinate production of brochures and marketing materials
  • Provide service to clients
  • Coordinate staff
  • Dress the deceased and apply cosmetics
  • Make presentations to community groups
  • Set facial features
  • Work effectively in the funeral services industry
  • Maintain financial records
  • Coordinate teams
  • Encoffin deceased persons

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