Diploma of Banking Services Management


On successful completion of this course the participant will have the skills and knowledge required to perform the role of a team leader or manager roles in branch environments, sales and marketing, small business banking, commercial and retail lending or in customer contact service centre management.

Entry Requirements:

No minimum education


5 core units plus 7 electives.

Subjects you can Study:

Core: Implement workplace information system; Manage people performance; Monitor and manage small business operations; Develop and nurture relationships with clients, other professionals and third party referrers; Apply principles of professional practice to work in the financial services industry. Electives: Manage quality customer service; Review business performance; Determine client requirements and expectations; Identify and evaluate marketing opportunities; Manage banking and service strategy for small business customers; Assess market needs; plus more.

Further information:

Students wishing to access VET Student Loans are required to demonstrate satisfactory reading, writing and numeracy skills, or provide evidence of successful completion of SACE Stage 2 or equivalent Australian Year 12 certificate, or completion of Certificate IV or above, as part of course counselling before enrolling.

Accepts International Students:


Provider CRICOS: 00092B

Related Careers:

Bank Officer,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Tea Tree Gully No info No Online 1 year
TAFE SA is South Australia's largest vocational education and training (VET) provider and one of the largest in Australia. It is also a registered higher education provider.

More than one million students have studied with TAFE SA since they were established in 1971. Each year, they deliver more than 1,300 courses to over 80,000 students right across South Australia. Courses cover more than 80 areas of industry and activity, with flexible delivery options that suit the needs of students.

International students from more than 70 countries choose to study at TAFE SA for the quality of education and support they receive, as well as the enviable South Australian lifestyle.

Provider CRICOS: 00092B

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