Diploma of Hospitality Management

TrainSmart Australia

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. It provides a pathway to work in any hospitality industry sector including restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Entry Requirements:

Applicant must possess a lower level qualification or relevant vocational experience in hospitality or related fields.

Structure:

28 units: 13 core; 15 elective

Subjects you can Study:

Core: Manage diversity in the workplace; Manage operational plan; Enhance the customer service experience; Manage quality customer service; Manage conflict; Manage finances within a budget; Prepare and monitor budgets; Research and comply with regulatory requirements; plus more. Elective: Use hygienic practices for hospitality service; Work effectively in hospitality service; Maintain hard floor surfaces; Clean premises and equipment; Produce Asian appetisers and snacks; Respond to a customer in crisis; plus more.

Study Pathways:

The Diploma of Hospitality Management articulates into the Advanced Diploma of Hospitality Management.

Further information:

Applicants must possess Australian Core Skills Framework levels of at least 3 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills.

Campus Mid Year Intake Study Mode Duration
Perth
TrainSmart Australia is a Registered Training Organisation approved by the Australian Skills Quality Authority (ASQA). Students can study a wide range of diploma courses under five TSA Colleges with each one providing tailored learning. Course content is regularly updated to suit the changing requirements of businesses. Qualifications are suitable for professionals who want to upskill or change roles, job seekers looking for a fresh challenge or school leavers who are taking that first step towards studying for their chosen career. More than 25 courses are on offer under five colleges.

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