Certificate IV in Franchising - BSB40715

ACG Global College

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification is from the Business Services Training Package. It reflects the role of franchisees operating one or more sites of a franchise operation within any industry sector. In this role, individuals apply well-developed skills and have managerial responsibilities for the franchise and the relationship with a franchisor.


  • 10 units: 3 core
  • 7 elective


  • Design and develop complex text documents
  • Report on financial activity
  • Establish a franchise
  • Manage compliance with franchisee obligations and legislative requirements
  • Undertake marketing activities
  • Promote products and services
  • Make a presentation
  • Work within a franchise
  • Protect and use intangible assets in small business
  • Originate and develop concepts
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • Maintain business technology
  • Address customer needs
  • Manage relationship with franchisor
  • Identify risk and apply risk management processes
  • Coordinate business resources
  • Implement and monitor environmentally sustainable work practices
  • Analyse and present research information
  • Manage a multiple-site franchise
  • Develop teams and individuals
  • Establish networks
  • Coordinate implementation of customer service strategies
  • Write complex documents

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