Type of institution: University/Higher Education Institution Level: Vocational Education and Training (VET) CRICOS: 00300K
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.
Structure
12 units: 1 core
11 elective
Subjects
Promote innovation in a team environment
Write simple documents
Support operational plan
Contribute to team effectiveness
Design and produce text documents
Work effectively with diversity
Purchase goods and services
Create electronic presentations
Provide workplace information and resourcing plans
Create and use databases
Support continuous improvement systems and processes
Recommend products and services
Maintain business resources
Produce desktop published documents
Deliver and monitor a service to customers
Produce spreadsheets
Work effectively as an off-site worker
Conduct online transactions
Organise personal work priorities and development
Apply knowledge of WHS legislation in the workplace
Implement and monitor environmentally sustainable work practices
Contribute to effective workplace relationships
Design and produce business documents
Organise workplace information
Maintain financial records
Process customer complaints
Comply with organisational requirements for protection and use of intellectual property