Certificate IV in Financial Services - FNS41820
ELITE EDUCATION GROUP PTY. LTD.
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03546G
This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.Licensing/Regulatory InformationWork functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Subjects
- Survey stakeholders to gather and record information
- Monitor and maintain records in an online environment
- Manage and recover bad and doubtful debts
- Lead team effectiveness
- Manage a small team
- Mentor in the workplace
- Contribute to WHS risk management
- Provide services in a Business Transaction Centre
- Conduct individual work within a compliance framework
- Determine impact of social security entitlements on retirement income
- Coordinate a small business customer portfolio
- Promote understanding of the role and effective use of consumer credit
- Prepare operational budgets
- Implement customer service standards
- Develop work priorities
- Provide mobile banking sales and services
- Build client relationships and business networks
- Align banking products with the needs of small business customers
- Apply the principles of contract law
- Make a presentation
- Prospect for new clients
- Establish and maintain payroll systems
- Establish and administer retirement income streams
- Organise and monitor the operation of compliance management system
- Implement workplace information system
- Collect, assess and use information
- Develop and maintain knowledge of financial markets products
- Apply project quality management techniques
- Apply project cost management techniques
- Conduct work according to professional practices in the financial services industry
- Identify situations requiring complex ethical decision making
- Apply ethical frameworks and principles to make and act upon decisions
- Sell financial products and services
- Apply risk management strategies to own work
- Develop and apply knowledge of aged care
- Develop and maintain in-depth knowledge of products and services used by an organisation or sector
- Apply project risk management techniques
- Comply with financial services regulation and industry codes of practice
- Identify risk and apply risk management processes
- Plan, organise and facilitate learning in the workplace
- Assess credit applications
- Perform reconciliations
- Establish and maintain appropriate security
- Implement processes for the management of a breach in compliance requirements
- Provide specialist retirement income stream information to clients
- Participate in negotiations
- Apply knowledge of retirement planning issues when dealing with clients
- Interpret financial markets information
- Manage mobile lending services
- Show leadership in the workplace
- Organise meetings
- Develop and use complex spreadsheets
- Make decisions in a legal context
- Implement continuous improvement
- Analyse financial reports and budgets
- Identify and apply the legal framework
- Lead effective workplace relationships
- Resolve disputes
- Analyse and present research information
- Utilise the legal process to recover outstanding debt
- Maintain inventory records
- Be MoneySmart through a career in small business
- Implement a sales plan
- Promote compliance with legislation
- Conduct product research to support recommendations
- Terminate retirement income streams
- Coordinate implementation of customer service strategies
- Manage overdue customer accounts
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