TAFE NSW

Certificate II in Hospitality - SIT20316

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops.Possible job titles include:bar attendantcaf\u00e9 attendantcatering assistantfood and beverage attendantfront office assistantporterroom attendant.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 12 units: 6 core
  • 6 elective

Subjects

  • Clean glass surfaces
  • Maintain hard floor surfaces
  • Package prepared foodstuffs
  • Maintain the quality of perishable items
  • Participate in safe food handling practices
  • Prepare and serve non-alcoholic beverages
  • Use hygienic practice for hospitality service
  • Communicate in the workplace
  • Use hygienic practices for food safety
  • Provide housekeeping services to guests
  • Serve food and beverage
  • Clean kitchen premises and equipment
  • Provide visitor information
  • Work effectively with others
  • Conduct Keno games
  • Use hospitality skills effectively
  • Participate in environmentally sustainable work practices
  • Clean premises and equipment
  • Participate in safe work practices
  • Attend gaming machines
  • Show social and cultural sensitivity
  • Interact with customers
  • Conduct routine oral communication in a language other than English
  • Sell products and services
  • Provide porter services
  • Carry out basic workplace calculations
  • Prepare appetisers and salads
  • Produce simple word processed documents
  • Prepare rooms for guests
  • Sort and remove waste and recyclable materials
  • Launder linen and guests clothes
  • Prepare and serve espresso coffee
  • Receive and store stock
  • Prepare and present simple dishes
  • Transport and store food
  • Provide room service
  • Maintain cleaning storage areas
  • Operate a bar
  • Maintain financial records
  • Provide first aid
  • Operate a TAB outlet
  • Clean and tidy bar areas
  • Clean ceiling surfaces and fittings
  • Provide responsible service of alcohol
  • Process financial transactions
  • Maintain carpeted floors
  • Provide responsible gambling services
  • Create and use spreadsheets
  • Source and use information on the hospitality industry
  • Clean wet areas
  • Prepare and present sandwiches
  • Conduct basic oral communication in a language other than English
  • Source and present information

Study information

CampusFeesEntryMid year intakeAttendance
Albury Campus No
  • Full-time : 17 weeks
Armidale Campus No
  • Part-time : 36 weeks
Ballina Campus No
  • Part-time : 14 weeks
Bathurst College No
  • Part-time : 8 weeks
Bega Campus No
  • Part-time : 12 weeks
Blue Mountains College, Wentworth Falls Campus No
  • Full-time : 18 weeks
Broken Hill College No
  • Part-time : 16 weeks
Campbelltown College No
  • Full-time : 18 weeks
Casino Campus No
  • Part-time : 14 weeks
Coffs Harbour Education Campus CHEC No
  • Part-time : 12 weeks
Cooma Campus No
  • Part-time : 12 weeks
Coonabarabran Campus No
  • Part-time : 18 weeks
Cowra College No
  • Part-time : 8 weeks
Dubbo College, Myall Street Campus No
  • Part-time : 16 weeks
Glen Innes Campus No
  • Part-time : 18 weeks
Goulburn Campus No
  • Full-time : 18 weeks
Grafton Campus No
  • Part-time : 12 weeks
Great Lakes Campus No
  • Full-time : 18 weeks
Gunnedah Campus No
  • Part-time : 18 weeks
Hamilton Campus No
  • Part-time : 12 weeks
Inverell Campus No
  • Part-time : 18 weeks
Kingscliff Campus No
  • Part-time : 36 weeks
Lithgow College No
  • Part-time : 8 weeks
Maitland Campus Domestic: $3,030
International: $3,030
No
  • Full-time : 12 weeks
Moree Campus No
  • Part-time : 18 weeks
Mount Druitt College No
  • Full-time : 18 weeks
Mudgee College No
  • Part-time : 16 weeks
Nepean College, Kingswood Campus No
  • Full-time : 18 weeks
Northern Beaches Campus Domestic: $3,030
International: $3,030
No
  • Full-time : 18 weeks
OTEN (Open Training Education Network) No
  • Online/Off-campus : 1 year
Ourimbah Campus No
  • Full-time : 8 weeks
Port Macquarie Campus No
  • Full-time : 18 weeks
Quirindi Campus No
  • Part-time : 18 weeks
Sutherland College, Gymea Campus No
  • Full-time : 12 weeks
Tamworth Campus No
  • Part-time : 18 weeks
Tenterfield Campus No
  • Part-time : 18 weeks
The Hills College, Baulkham Hills Campus No
  • Full-time : 18 weeks
Wagga Wagga Campus No
  • Full-time : 18 weeks
Wetherill Park College No
  • Full-time : 18 weeks
Wilcannia College No
  • Part-time : 16 weeks
Wollongbar Campus No
  • Full-time : 14 weeks
Wollongong Campus No
  • Full-time : 18 weeks

Fee comments

Campuses: Albury Campus, Bega Campus, Cooma Campus, Goulburn Campus, Wagga Wagga Campus, Wollongong Campus.

**ADDITIONAL RESOURCES**Further costs in addition to your student fees may be applicable for this qualification. These costs are to provide you with additional resources and/or Incidentals to support your learning: Uniform approx $100.00

Campuses: Ballina Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Uniform kit: $78.00 (includes TAFE NSW polo shirt, name badge, apron and cap)Students undertaking elective SITHGAM001 Provide responsible conduct of gambling are required to pay an incidental charge of $41 for the RCG Interim Certificate.Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate. Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.

Campuses: Blue Mountains College, Wentworth Falls Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study: Hospitality Uniform consisting of black tailored pants or skirt, long sleeved black shirt and enclosed shoes - approximately $90

Campuses: Broken Hill College, Dubbo College, Myall Street Campus, Mudgee College.

**ADDITIONAL RESOURCES**There are no fees for course materials. There is a Liquor and Gaming Competency Card licence fee of $87. The fees must be paid at the time of enrolmentThe fees consist of:$87 Provide Responsible Service of Alcohol

Campuses: Campbelltown College.

Hospitality Uniform consisting of black tailored pants or skirt, long sleeved black shirt and enclosed shoes– approximately $90.00 You will also be required to hire a locker – this costs $20.00 and is organised through our EAS in Block F, Room F.G.12 in the first week of classes. No bags are permitted in the classrooms, kitchens or restaurant areas. Locker fees are refunded at the end of the semester.

Campuses: Casino Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Uniform kit: $78.00 (includes TAFE NSW polo shirt, name badge, apron and cap)

Campuses: Coffs Harbour Education Campus CHEC, Grafton Campus, Kingscliff Campus, Port Macquarie Campus.

Students undertaking elective SITHGAM001 Provide responsible conduct of gambling are required to pay an incidental charge of $41 for the RCG Interim Certificate.Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate. Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.

Campuses: Great Lakes Campus.

Students undertaking elective SITHGAM001 Provide responsible conduct of gambling are required to pay an incidental charge of $41 for the RCG Interim Certificate.Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate. Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.

Campuses: Lithgow College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Maitland Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Black business trousers and enclosed black leather shoes are a requirement of this course. A shirt with TAFE Logo will be supplied as it is part of your uniform.

Campuses: Mount Druitt College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes): $90.00 approx.- RSA Competency Card: $87.00Students undertaking the elective SITHFAB002 Provide Responsible Service of Alcohol are required to pay an incidental charge of $87.00 for the RSA Interim Certificate. Students undertaking this units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.

Campuses: Nepean College, Kingswood Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform consisting of black tailored pants or skirt (no jeans), long sleeved black collared shirt and enclosed black shoes (no runners) - approximately $90Licensing Units:- Provide responsible service of alcohol (RSA) - SITHFAB002A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.- Provide responsible gambling services (RCG)- SITHGAM001Students undertaking this units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $86 for RSA and $41 for RCG which must be paid at enrolment.It is important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Northern Beaches Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:The course includes "Responsible Service of Alcohol" training. This is an additional cost of $86.00.

Campuses: OTEN (Open Training Education Network).

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601. For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-informationPlease ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.**ADDITIONAL RESOURCES**If you require RSA competency card/FFS certificates an additional cost is required:- RSA - $87 (unit SITHFAB002) is charged by Liquor and Gaming NSW.- Food Safety Supervisor Certificate - $30 (units SITXFSA001 and SITXFSA002) is charged by the NSW Food Authority.These fees need to be paid before we can issue the certificates.

Campuses: Ourimbah Campus.

**ADDITIONAL RESOURCES**Black business trousers and enclosed black leather shoes are a requirement of this course. A shirt with the TAFE Logo will be supplied as it is part of your uniform. Students undertaking elective SITHGAM001 Provide responsible conduct of gambling are required to pay an incidental charge of $41 for the RCG Interim Certificate.Students undertaking the elective SITHFAB002 Provide responsible service of alcohol are required to pay an incidental charge of $86 for the RSA Interim Certificate. Students undertaking these units will be issued with the relevant Liquor and Gaming NSW resource prior to the course commencement. A short pre-course activity will also be provided for students undertaking the RSA SITHFAB002, to be completed prior to the course.

Campuses: Sutherland College, Gymea Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:Additional costs will apply costing approximately $200 to cover the uniform requirements and tools (long black trousers or skirt, long sleeve collared shirt, closed in black shoes, black apron, name tag - further details will be provided upon enrolment) required for the practical classes.

Campuses: The Hills College, Baulkham Hills Campus.

**ADDITIONAL RESOURCES**You will need to provide the following resources which is retained on completion of study:- Hospitality Uniform consisting of black tailored pants or skirt, long sleeved black shirt and enclosed shoes - approximately $90 - Name Badge - $5.00

Campuses: Wetherill Park College.

Additional costs associated with this course are: Hospitality Uniform consisting of black tailored pants or skirt, long sleeved black shirt and enclosed shoes– approx. $90

Campuses: Wollongbar Campus.

**ADDITIONAL RESOURCES**The Uniform kit can be purchased for $78.00 which includes a TAFE NSW polo shirt, name badge, apron and cap. RSA $165 & RCG $140 are also available as an option, please speak to your teacher once enrolled.Please ensure you have covered footwear and black pants for your work placement.

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