How to become a Hotel and Motel Front Office Attendant

Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.

Personal requirements of a Hotel and Motel Front Office Attendant

  • Enjoy working with people
  • Friendly, helpful and patient
  • Able to assist guests with a limited understanding of English
  • Good communication and interpersonal skills
  • Able to record information accurately
  • Able to work as a leader and as part of a team
  • Able to project a professional manner at all times
  • Flexible and resourceful
  • Able to stay calm in difficult situations

Education & Training for a Hotel and Motel Front Office Attendant

You can work as a hotel and motel front office attendant without formal qualifications. You will probably get some informal training on the job. You can also become a hotel and motel front office attendant through a traineeship. Entry requirements may vary, but employers generally require Year 10.

Additional Information

Experience in word processing and operating office machinery such as switchboards is desirable. The ability to speak a second language is an advantage if working in an international hotel.




Additional Information
Experience in word processing and operating office machinery such as switchboards is desirable. The ability to speak a second language is an advantage if working in an international hotel.
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