Customer Service Skill Set - BSBSS00119

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

Subjects

• Assist with customer difficulties
• Deliver and monitor a service to customers
• Process customer complaints
• Advise on products and services

Study pathways

Units from this skill set can contribute to credit towards BSB30120 Certificate III in Business (Customer and Client Engagement).

Bachelor of Business (Honours)

RMIT University

Master of Digital Marketing

The University of Melbourne

Graduate Certificate in Business

The University of Western Australia (UWA)

Bachelor of Business / Bachelor of Commerce

University of Newcastle

Bachelor of Applied Science (Property and Valuation) (Honours)

RMIT University

Bachelor of Tourism (Marketing)

William Angliss Institute VIC