Customer Service Management - SITSS00077

Type of institution: Registered Training Organisation
Level:
CRICOS:

Subjects

• Manage conflict
• Enhance customer service experiences
• Develop and manage quality customer service practices

Study pathways

Achievement of these units provides credit towards qualifications in the SIT Tourism, Travel and Hospitality Training Package.

Certificate III in Aviation (Cabin Crew) - AVI30219

William Angliss Institute VIC

Master of Philosophy, Research School of Social Sciences

The Australian National University (ANU)

Diploma of Languages (German)

Macquarie University

Standard Foundation Program

Macquarie University

Undergraduate Certificate of Tourism Operations

William Angliss Institute VIC

Master of Nursing

Edith Cowan University ECU