Information technology (IT) administrators manage the day-to-day operations of IT systems to ensure that the systems run effectively. IT administrators work with IT managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance.
Duties & Tasks
IT administrators may perform the following tasks:talk with managerial, administrative and technical staff to determine information needs, data flows and systems definitions
establish and control systems' access and security
coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission
check systems in order to optimise performance and to initiate recovery action after system failures
implement regular housekeeping procedures, including data backup
manage the distribution and retention of data on various storage devices
coordinate system updates and replacement of outdated versions
maintain data dictionaries
provide day-to-day advice to users on data structures and terminology
provide assistance with testing new equipment and systems
prepare technical reports on the operation of systems
prepare systems' cost estimates and cost-benefit analyses
coordinate the work of support staff
provide training in systems use and access.
aptitude for technical activities
good communication skills
able to quickly understand complex problems and devise effective solutions
willing to maintain and update own knowledge of IT content
able to work independently
able to direct and oversee the work of others.