How to become a Information Technology Administrator

Information technology (IT) administrators manage the day-to-day operations of IT systems to ensure that the systems run effectively. IT administrators work with IT managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance.

Personal requirements of a Information Technology Administrator

  • Aptitude for technical activities
  • Good communication skills
  • Able to quickly understand complex problems and devise effective solutions
  • Willing to maintain and update own knowledge of IT content
  • Able to work independently
  • Able to direct and oversee the work of others

Education & Training for a Information Technology Administrator

To become an IT administrator you usually have to complete a VET qualification in information technology or information technology networking. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information. You can also become an IT administrator by studying information technology or computing at university with a major in systems administration, network engineering, network security or software development. To get into these courses you usually need to gain your Senior Secondary Certificate of Education. Prerequisite subjects, or assumed knowledge, in one or more of English and mathematics are normally required. A number of universities in Australia offer degrees in these areas. Universities have different prerequisites and some have flexible entry requirements or offer external study. Contact the institutions you are interested in for more information.

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Duties & Tasks of a Information Technology Administrator

IT administrators may perform the following tasks:

  • talk with managerial, administrative and technical staff to determine information needs, data flows and systems definitions
  • establish and control systems’ access and security
  • coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission
  • check systems in order to optimise performance and initiate recovery action after system failures
  • implement regular housekeeping procedures, including data backup
  • manage the distribution and retention of data on various storage devices
  • coordinate system updates and replacement of outdated versions
  • maintain data dictionaries
  • provide day-to-day advice to users on data structures and terminology
  • provide assistance with testing new equipment and systems
  • prepare technical reports on the operation of systems
  • prepare systems’ cost estimates and cost-benefit analyses
  • coordinate the work of support staff
  • provide training in systems use and access.

Employment Opportunities for a Information Technology Administrator

IT administrators can work in IT-specific industries and other industries requiring IT expertise. With experience, there are opportunities for self-employment or starting your own business.

Specialisations:


Database Administrator

A database administrator makes sure that the underlying technologies provide users with flexibility in the management, access, retrieval, sharing and configuration of the large amounts of data held by many systems. IT professionals such as senior programmers and analysts will often advance to this position after they have gained some experience with relevant database software solutions.


Network Administrator

A network administrator provides operational support and management of a diverse area, covering networks involving the internet and private networks, through to large communication networks within various industries.


Systems Administrator

A systems administrator maintains and tunes large operating systems that may be acquired from external system developers in the form of mainframe, desktop or mid-range systems.

Additional Information
Membership of the Australian Computer Society is available to those who hold, or are working towards, suitable qualifications. There is a range of membership types available, allowing progression through the various levels as a member’s career develops.
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