Marketing officers promote a company's or client's products or services. This can involve marketing existing products, developing new products to cater for consumer demand, or developing markets for new products or services.
To become a marketing officer you usually have to complete a VET qualification in marketing. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information. Entry to this occupation may be improved if you have a degree in business, communications or commerce with a major in marketing. To get into these courses you usually need to gain your Senior Secondary Certificate of Education. Prerequisite subjects, or assumed knowledge, in one or more of English and mathematics are normally required. Most universities in Australia offer these degrees. Universities have different prerequisites and some have flexible entry requirements or offer external study. Contact the institutions you are interested in for more information.
Marketing officers may perform the following tasks:
Marketing involves working with, and gaining the cooperation of, people in specialist areas such as technical experts, production managers, accountants and advertising agents. Marketing officers may have to work in the evenings or on weekends, and may be required to travel for business.
Marketing officers may be employed by companies that manufacture or distribute consumer or industrial goods, or companies that provide private business services. They may also work in advertising, promotions, insurance and banking organisations. Increasingly, marketing officers are employed by government departments and enterprises. Graduates can enter large organisations or manufacturing companies as management trainees. With experience, the career path typically leads from support roles to positions of product, brand and general management. Marketing officers often progress to top management roles later in their careers. Electronic commerce (e-commerce) is a growing area within marketing, so an understanding of this area is important. Skills in e-commerce may be advantageous when seeking employment. People without specific qualifications may be able to enter marketing through retail, commercial sales, marketing services or by working as assistants to product or marketing managers.
An advertising manager develops a company's advertising strategy, liaises with advertising agencies to create the company product or image, prepares budgets and develops promotional and sales support materials. In larger organisations, an advertising manager is responsible for a team of specialist staff.
A brand/product manager markets a company's major brand and products. They determine the pricing of products, and maintain and direct the product's image in the market. They decide which new products meet market trends and which need to be phased out.
An electronic commerce manager coordinates and develops the marketing activities of a company over the internet, email and other electronic media, including online promotion, sales and communication.
A marketing manager coordinates the marketing activities of all areas of the company that are involved in delivering a product or service to a customer. In larger organisations, the marketing manager may bring together a number of marketing functions or campaigns to create a corporate marketing plan.
A marketing service manager provides sales support by fielding enquiries, taking orders and providing phone advice to customers. They also assist with exhibitions, prepare documentation for brochures and sales kits, and commission market research.
A sales manager plans and coordinates the activities of a sales team, controls product distribution, monitors budget achievement, trains and motivates personnel, and prepares forecasts.
A social media manager markets an organisation's product or service via various social media platforms. This may involve researching customer behaviour on social media to develop a marketing strategy. Other specialist areas include marketing communications, direct marketing and telemarketing. Entire departments serve these functions in larger organisations. A social media manager is responsible for maintaining a business' presence and reputation across social networks. They are required to have a strong knowledge of Facebook, Twitter, Instagram, LinkedIn and Snapchat, and to stay across new networks and developments.